Communication and Relationship Building Essay.
Communication and Relationship Building Essay.
Module 4: Communication and Relationship Building (Weeks 7-9)
Laureate Education (Producer). (2018). Diagnosis: Communication Breakdown [Video file]. Baltimore, MD: Author. Communication and Relationship Building Essay.
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Learning Objectives
Students will:
• Assess work environments for workplace civility
• Analyze strategies to address workplace incivility
• Analyze evidence-based theories for promoting organizational health
• Recommend strategies for improving workplace environments
Due By Assignment
Week 7, Days 1–2 Read the Learning Resources.
Compose your initial Discussion post.
Week 7, Day 3 Post your initial Discussion post.
Begin to compose your Assignment.
Week 7, Days 4-5 Review peer Discussion posts.
Compose your peer Discussion responses.
Continue to compose your Assignment.
Week 7, Day 6 Post two peer Discussion responses.
Week 8, Days 1-7 Continue to compose your Assignment.
Week 9, Day 1-6 Continue to compose your Assignment.
Week 9, Days 7 Deadline to submit your Assignment.
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Learning Resources
Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus. Communication and Relationship Building Essay.
Required Readings
Marshall, E., & Broome, M. (2017). Transformational leadership in nursing: From expert clinician to influential leader (2nd ed.). New York, NY: Springer.
• Chapter 5, “Collaborative Leadership Contexts: Networks, Communication, Decision Making, and Motivation” (pp. 121–144)
• Chapter 9, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 247–278)
• Chapter 10, “Building Cohesive and Effective Teams” (pp. 279–298)
Select at least ONE of the following:
Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. Journal of Nursing Administration, 41(7/8), 324–330. doi:10.1097/NNA.0b013e31822509c4
Note: You will access this article from the Walden Library databases.
Clark, C. M. (2018). Combining cognitive rehearsal, simulation, and evidence-based scripting to address incivility. Nurse Educator. doi:10.1097/NNE.0000000000000563
Note: You will access this article from the Walden Library databases. Communication and Relationship Building Essay.
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. Retrieved from https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf
Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. Journal of Continuing Education in Nursing, 45(12), 535–542. doi:10.3928/00220124-20141122-02
Note: You will access this article from the Walden Library databases. Communication and Relationship Building Essay.
Document: Work Environment Assessment Template (Word document)
Required Media
TEDx. (2017, April). Jody Hoffer Gittell: The power of a simple idea [Video file]. Retrieved from https://www.youtube.com/watch?v=X7nL5RC5kdE
Laureate Education (Producer). (2009a). Working with Groups and Teams [Video file]. Baltimore, MD: Author.
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Discussion: Workplace Environment Assessment
How healthy is your workplace?
You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.
There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility. Communication and Relationship Building Essay.
To Prepare:
• Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
• Review and complete the Work Environment Assessment Template in the Resources.
By Day 3 of Week 7
Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples. Communication and Relationship Building Essay.
By Day 6 of Week 7
Respond to at least two of your colleagues on two different days by sharing ideas for how shortcomings discovered in their evaluations and/or their examples of incivility could have been managed more effectively.
Submission and Grading Information
Grading Criteria
To access your rubric:
Week 7 Discussion Rubric
Rubric Detail
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Content
Name: NURS_6053_Module04_Week07_Discussion_Rubric
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Excellent
Good
Fair
Poor
Main Posting
Points Range: 45 (45%) – 50 (50%)
Answers all parts of the discussion question(s) expectations with reflective critical analysis and synthesis of knowledge gained from the course readings for the module and current credible sources.
Supported by at least three current, credible sources.
Written clearly and concisely with no grammatical or spelling errors and fully adheres to current APA manual writing rules and style. Communication and Relationship Building Essay.
Points Range: 40 (40%) – 44 (44%)
Responds to the discussion question(s) and is reflective with critical analysis and synthesis of knowledge gained from the course readings for the module.
At least 75% of post has exceptional depth and breadth.
Supported by at least three credible sources.
Written clearly and concisely with one or no grammatical or spelling errors and fully adheres to current APA manual writing rules and style. Communication and Relationship Building Essay.
Points Range: 35 (35%) – 39 (39%)
Responds to some of the discussion question(s).
One or two criteria are not addressed or are superficially addressed.
Is somewhat lacking reflection and critical analysis and synthesis.
Somewhat represents knowledge gained from the course readings for the module. Communication and Relationship Building Essay.
Post is cited with two credible sources.
Written somewhat concisely; may contain more than two spelling or grammatical errors.
Contains some APA formatting errors.
Points Range: 0 (0%) – 34 (34%)
Does not respond to the discussion question(s) adequately.
Lacks depth or superficially addresses criteria.
Lacks reflection and critical analysis and synthesis.
Does not represent knowledge gained from the course readings for the module.
Contains only one or no credible sources.
Not written clearly or concisely.
Contains more than two spelling or grammatical errors.
Does not adhere to current APA manual writing rules and style.
Main Post: Timeliness
Points Range: 10 (10%) – 10 (10%)
Posts main post by day 3.
Points Range: 0 (0%) – 0 (0%)
Points Range: 0 (0%) – 0 (0%)
Points Range: 0 (0%) – 0 (0%)
Does not post by day 3.
First Response
Points Range: 17 (17%) – 18 (18%)
Response exhibits synthesis, critical thinking, and application to practice settings.
Responds fully to questions posed by faculty.
Provides clear, concise opinions and ideas that are supported by at least two scholarly sources.
Demonstrates synthesis and understanding of learning objectives.
Communication is professional and respectful to colleagues.
Responses to faculty questions are fully answered, if posed.
Response is effectively written in standard, edited English.
Communication and Relationship Building Essay.
Points Range: 15 (15%) – 16 (16%)
Response exhibits critical thinking and application to practice settings.
Communication is professional and respectful to colleagues.
Responses to faculty questions are answered, if posed.
Provides clear, concise opinions and ideas that are supported by two or more credible sources.
Response is effectively written in standard, edited English.
Points Range: 13 (13%) – 14 (14%)
Response is on topic and may have some depth.
Responses posted in the discussion may lack effective professional communication.
Responses to faculty questions are somewhat answered, if posed.
Response may lack clear, concise opinions and ideas, and a few or no credible sources are cited.
Points Range: 0 (0%) – 12 (12%)
Response may not be on topic and lacks depth.
Responses posted in the discussion lack effective professional communication.
Responses to faculty questions are missing.
No credible sources are cited.
Second Response
Points Range: 16 (16%) – 17 (17%)
Response exhibits synthesis, critical thinking, and application to practice settings.
Responds fully to questions posed by faculty.
Provides clear, concise opinions and ideas that are supported by at least two scholarly sources.
Demonstrates synthesis and understanding of learning objectives.
Communication is professional and respectful to colleagues.
Responses to faculty questions are fully answered, if posed.
Response is effectively written in standard, edited English.
Communication and Relationship Building Essay.
Points Range: 14 (14%) – 15 (15%)
Response exhibits critical thinking and application to practice settings.
Communication is professional and respectful to colleagues.
Responses to faculty questions are answered, if posed.
Provides clear, concise opinions and ideas that are supported by two or more credible sources.
Response is effectively written in standard, edited English.
Points Range: 12 (12%) – 13 (13%)
Response is on topic and may have some depth.
Responses posted in the discussion may lack effective professional communication.
Responses to faculty questions are somewhat answered, if posed.
Response may lack clear, concise opinions and ideas, and a few or no credible sources are cited.
Communication and Relationship Building Essay.
Points Range: 0 (0%) – 11 (11%)
Response may not be on topic and lacks depth.
Responses posted in the discussion lack effective professional communication.
Responses to faculty questions are missing.
No credible sources are cited.
Participation
Points Range: 5 (5%) – 5 (5%)
Meets requirements for participation by posting on three different days.
Points Range: 0 (0%) – 0 (0%)
Points Range: 0 (0%) – 0 (0%)
Points Range: 0 (0%) – 0 (0%)
Does not meet requirements for participation by posting on 3 different days.
Work Environment Assessment Template
Use this document to complete the Module 4Workplace Environment Assessment.
Summary of Results – Clark Healthy Workplace Inventory A Clark Healthy Workplace Inventory was completed with the results presenting a score of 62. This is an indication that the workplace is mildly healthy. The organization has relatively average scores in all measures except for two in which there was exceptionally bad performance. Firstly, the organization culture is not assessed on an ongoing basis so that there have been no improvements. Communication and Relationship Building Essay. The organization culture has remained the same for a long period of time with unfair working conditions for women. Secondly, the members of the organization are not actively engage in shared governance, joint decision-making, and developing, reviewing and revising policies. This implies that they do not contribute to the decisions about the issues that affect them (Clark, 2015).
Identify two things that surprised you about the results. Also identify one idea that you believed prior to conducting the Assessment that was confirmed. Two things are surprising about the results. Firstly, nurses form the single largest profession in the organization and yet they are minimally involved in decision making organs. It is surprising that physicians are routinely consulted in management decisions while nurses are largely ignored. Secondly, it is surprising that the organization’s revised charter talks of supporting affirmative action and yet there is gender imbalance in management.
Prior to conducting the assessment, it was believed that the organization had some gender biases. This was confirmed by evaluating gender distribution in the management. Communication and Relationship Building Essay.
What do the results of the Assessment suggest about the health and civility of your workplace? The results suggest that the organization is mildly unhealthy. There are concerns that the organization culture has not been revised to reflect the current circumstances. In addition, personnel are not involved in decision making or shared circumstances. The workplace has shifted towards gender balance and affirmative actions. However, this organization has not done so that women feel underrepresented. This has created an unhealthy work environment where the men feel superior to the women (Raingruber, 2017).
Briefly describe the theory or concept presented in the article(s) you selected. Communication and Relationship Building Essay.
Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment. Stamarski and Hing (2015) explain that gender inequalities in the workplace – specifically the organization structures and decision making organs – creates opportunities for sexism. These inequalities emphasize the reciprocal nature of inequalities within the organization. In addition, it creates opportunities for gender biased decisions and sexist behaviors. Also, it allows for institutional discrimination in the organizational practices, processes and structures that offer a socializing context for benevolent and hostile sexism at the level of decision makers. Ultimately, we are presented with a self-reinforcing and perpetuating system of discrimination (Stamarski&Hing, 2015). Communication and Relationship Building Essay.
This concept relates to the results of the assessment by showing how the patterns of discrimination and sexism were established and perpetuated.
Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples. The concept presented in Stamarskiand Hing (2015) explains how patterns of discrimination are self-perpetuated within the organization. Through recognizing these patterns, the organization would be better able to make a conscious effort in addressing them and improving gender balance at all levels. This would in terms allow for change in the organizational culture, greater representation, and inclusion in decision-making (Raingruber, 2017). For instance, having more women in management reduces opportunities for sexism.
General Notes/Comments The analysis makes it clear that the organization culture has implications for health and civility in the workplace. Gender imbalance has created opportunities for uncivility by allowing for sexism. The organization must improve gender bias and allow for greater representations so that sexism is stemmed from the top management levels. Communication and Relationship Building Essay.
